Abstract
Literature in the field of distance learning librarianship tends to focus on the provision of asynchronous, Web-based bibliographic instruction and reference services. Experience has shown this author, however, that off -campus students attending classes at extension or satellite campuses appreciate, and benefit from, personal interaction with a librarian. This paper describes the author’s efforts, some more successful than others, to increase her personal contacts with distance learners in order to more fully realize her department’s philosophy of “Equivalent Access/Superior Service.”

Debbi is Director of Distance Learning Library Services at Dallas Baptist University in Dallas. She has been in her current position for three years. Her previous library experience was cataloging/technical services and as an elementary school librarian. She is currently working on a Ph.D. in Aesthetic Studies at the University of Texas, Dallas. In addition to her full time library position, she serves as an adjunct professor for the College of Fine Arts at DBU, teaching music education and introduction to fine arts.

Dallas Baptist University has 5,000 students.