Abstract
Traditionally, distance students have completed their research in an electronic environment and off -campus librarians have strived to meet the needs of these students using a variety of methods. Today our students are familiar with the Web as a medium of interaction, and library usage has changed as a result of electronic services on the Internet. Given the dramatic increase in usage of our Off -Campus Library Services’ Web site, a survey was conducted to determine whether the content of the site and the services offered were simple and useful to our users. This paper presents the results of the survey as well as a discussion of the changes to the site as a result of feed back from students.

Donna has been a librarian for thirteen years. For many of those years she was a Circuit Rider Librarian for Bowman Gray School of Medicine at Wake Forest University working with rural health care professionals in North Carolina. She presently is a Reference Librarian with Off-Campus Library Services with the University of Maine System; providing all library services to distance education students from all over the world. She also teaches in the Library and Information Technology Program for the University of Maine at Augusta.

Susan is Assistant Dean for Off-Campus Library Services at the University of Maine. She has worked for the University of Maine System providing library and information services to off-campus students, teaching faculty, and staff since 1989. Prior to that, she worked at Indiana University, Bloomington. She has made numerous presentations at conferences on providing library and information services to distance education participants, working collaboratively with distance education faculty, and copyright issues in distance education. In 2004, she received the 1st Annual Association of College and Research Libraries (ACRL) Distance Learning Section (DLS) Haworth Press Distance Learning Librarian Conference Sponsorship Award.

The University of Maine has 6,000 students.