Conference Program

Aided and Embedded: The Team Approach to Instructional Design
Leslee Shell, Steven Crawford, Patricia Harris
Arizona State University

This presentation describes the formation and success of the team approach to creating, embedding, and assessing research modules in an online course designed to scale for large enrollments. Participants will experience the team approach to learning objectives, script development, video recording, and online assessment.

Are Students Keeping Up with the eBook Evolution? Are eBooks Keeping Up with Students’ Evolving Needs?
Maria Brahme, Lizette Gabriel
Pepperdine University

This presentation will update colleagues’ awareness of graduate students’ experiences and expectations, as well as perspectives and preferences regarding the use of electronic books. We will present findings of our research, surveying Pepperdine graduate distance students about ebook platforms and features they favor, and formats or applications they, conversely, find inconvenient. The presentation will provide a benchmark glimpse of the user experience with this rapidly evolving medium at this point in time.

“But I Asked for Pepperoni!” Delivering What They Ordered (In Under 10 Minutes)
Kathleen Pickens-French, Krista McDonald
Miami University, Hamilton Campus

You may “know” student information-seeking behavior, but are you putting it into practice? Learn how to deliver your information to the right place, right on time. We will share how we reviewed our online content to create streamlined resource templates that provide students with consistent navigation and improved findability. Discover how to put “Best Practices” into actual practice, whether you’re reaching your students from embedded course sites, LibGuides, or even Facebook.

Case Study Evaluation of an Online Embedded Librarian Implementation
Mary Edwards, Erik Black
University of Florida

The purpose of the presentation is to describe and discuss a mixed methods case study evaluation of a graduate level online embedded librarian. In order to provide insight into future implementations and research regarding online embedded librarians, the presentation will emphasize the evaluation methodology, findings, and implications. Additionally, the presentation addresses the necessity and mechanics of closely collaborating with a course instructor and describes an instructor’s role in implementation and evaluation.

Collegial Librarians: The Faculty-Librarian Partnership in Distance Education
Kent Carrico, Ariel Neff
Benedictine University

Hear examples of librarian, faculty, and student collaborations in graduate level online and blended courses. Learn how librarians have become research consultants, thesis coaches, and course outcome facilitators for students by providing personalized academic support. Discover how you can grow from being a one-shot afterthought for faculty into an essential instructional partner.

Create a Sense of Place for the Mobile Learner
Margaret Montet, Bill Hemmig, Brian Johnstone
Bucks County Community College

“Sense of place” no longer applies only to the physical library. It’s time to start thinking of all your students as distance learners to one extent or another, and of all your distance services as a single virtual learning commons. Implement and integrate current teaching, learning, virtual reference, and mobile access technologies at reasonable cost and create online learning spaces that bring your students to the library no matter where they are.

Discovery Layers and the Distance Student: The Search Habits of Students Online
Jessica Mussell, Rosie Croft
Royal Roads University

We will report out on research regarding student search preferences and empirical usage data that correlates to use of discovery layer tools. We will also lead discussion on how this evidence can inform our information literacy practice, both in terms of how we configure our discovery layers as well as our research instruction sessions.

Do-It-Yourself Information Literacy: Self-Directed Learning at a Distance
Julie LaDell-Thomas
Central Michigan University

The increasing number of nontraditional students learning online requires online tools that help students identify, access, evaluate and use information in an online learning environment. This presentation describes the use of LibGuides to develop a self-paced learning module that guides students through researching and writing a graduate level literature review. This instructional tool promotes self-directed learning, allowing students to diagnose learning needs, examine multimedia tools and resources, select appropriate learning strategies, and evaluate learning outcomes.

Effectively Managing Copyright Clearance: Automated Electronic Reserves in a Large Distance Education University
Yu-Hsiu Wang, Megan Baker
University of Maryland University College

Learn about a library’s small electronic reserves team taking the lead on clearing copyright for a high volume of electronic reserves at a large distance education university. Due to the problems the university's 2,400 faculty would have clearing copyright themselves, the two person electronic reserves team manages all copyright, roughly 20,000 online classroom readings annually, eliminating potential legal problems and questions from faculty regarding copyright clearance.

Embracing a Customer Service Mindset: A Fresh Examination of Services for Distance Learners
Heidi Steiner
Norwich University

Learn about adopting a customer service perspective to establish a culture of user-focused services for distance learners. This presentation will take customer service best practices from well-known thinkers of the business world and make connections to services for distance populations. Attendees will take part in directed self-reflection on their own customer services practices, hear thought-provoking business ideologies, see concrete applications in services for distance learners, and walk away with a fresh perspective.

Face-to-Face or On the Couch in Pajamas: Research Help From Anywhere!
Antonia Olivas, Ian Chan
California State University San Marcos

As a result of this presentation, the audience will be able to identify effective online/virtual reference interaction techniques to use with their distance learners.

Free and Easy to Use Web Based Presentation & Classroom Tools
Jennifer Jensen, Broward County Library
Johanna Tunon, Nova Southeastern University

Learn about the latest free, web-based tools that are easy to use to enhance or engage a student’s experience in a distance learning environment. Discover some new ideas or other ways you may have not tried to spice up your presentations and classroom assignments.

From Add-On to Mainstream: Applying Distance Learning Models for ALL Students
Robert Zai III, Threasa Wesley
Northern Kentucky University

The presentation will examine the use of distance learning technology to remove traditional boundaries between both distance and on-campus students. An emerging model that applies these distance learning methodologies to all students has proven effective for enhancing reference and instructional services. This enhancement is seen most clearly in a seamless incorporation of two traditionally separate services. Presenters will demonstrate the model’s efficient utilization of staffing, resources, and a holistically integrated information literacy curriculum.

How to Implement a New Search System and Make Friends While Doing It!
Michelle Powers, Career Education Corporation
Rhonda Contreras, American InterContinental University

Our objective is to explain the process of change experienced in an online educational environment moving from a federated to a discover search system. The presenters will discuss the decision making process along the way, what was learned about working with vendors, administration, faculty, staff, and students.

Information Literacy Development at a Distance: Embedded or Reality?
Heather Lamond, Elizabeth Chisholm
Massey University

Find out how a team equivalent to two full-time academic librarians work in over 40 online university courses to reach large numbers of students, developing information literacy skills at point of need (and still manage to carry out collection development and all the other parts of their jobs!). Not through embedding as we currently know it, but through working collaboratively with academic staff to integrate information literacy development using authentic tasks and reusable learning objects.

Infoliteracy@adistance: Creating Opportunities to Reach (Instruct) Distance Students
Mirah Dow, Emporia State University
Terri Summey, Emporia State University
Heidi Blackburn, Kansas State University - Salina
Brian Schwartz, Rocky Vista University
Sandra Valenti, Emporia State University
Abdullah Musa Ibrahim, Emporia State University
Karen Diller, University of Washington - Vancouver
Padma Polepeddi, Emporia State University
Mohammed Algarni, Emporia State University
Karen Hallett, Emporia State University

Learn what a research team of ten librarians uncovered about distance students and the problem of low- and non-use of college and university libraries and their services, and expand your approach with five, evidence-based action steps for improving information literacy skills instruction to a dispersed student body.

Life After TILT: Building an Interactive Information Literacy Tutorial
Stacy Anderson, Emily Mitchell
Ferris State University

Come hear about how librarians at one university overcame inertia and finally revamped their TILT-based information literacy tutorial, PILOT. Easy to navigate and with content units that can be used independently or together, PILOT uses locally developed software available under a Creative Commons license to make it easy for even non-techie librarians to maintain. Check out the student side at http://maricklearning.com/pilot/, and then come hear how you can make it yours!

Listen to What They Have to Say! Assessing Distance Learners’ Satisfaction with Library Services Using a Transactional Survey
Michael Alewine
University of North Carolina - Pembroke

Learn about creating and deploying a transactional survey to assess distance learners’ satisfaction with library services. This session will provide a history of this ongoing study, the study findings thus far, the nuts and bolts of the process and related issues of all kind, as well as a look at the various iterations of the survey instrument.

Mining e-Reserves Data for Collection Assessment: An Analysis of How Instructors Use Library Collections to Support Distance Learners
Michele Behr, Western Michigan University
Rebecca Hill, Central Michigan University

This presentation reports on an analysis of materials placed on e-reserve for courses at two institutions. This analysis will be used as a lens through which to determine how well our collections are meeting the needs of distance and online users, and give us insight into the kinds of materials instructors are using for course readings. (Presentation handout)

Moving From Introverted to Extroverted Embedded Librarian Services
Valerie Knight, Charissa Loftis
Wayne State College

In this presentation, academic librarians will learn how to revitalize their embedded librarian services by discovering how to be “extroverted” through the use of screen capture technology and tailored strategies that create collaborative environments, assist students in formulating questions, and drive patrons to underutilized library resources and services. A special focus will be on utilizing Jing, an open source screen capture software, in conjunction with screencast.com to provide ad hoc reference videos and tutorials.

Off the Shelf and Out of the Box: Saving Time, Meeting Outcomes and Reaching Students with Information Literacy Modules
Jennifer Kelley
College of DuPage

This presentation will describe the creation and implementation of Information Literacy Modules, self-contained units of generic information literacy instruction easily embedded into Blackboard courses and designed to support general education outcomes for information literacy while requiring little maintenance from librarians. Attendees will learn about the challenges and rewards of creating self-contained information literacy units for distance learning and walk away with ideas and methods for developing similar content for their own institutions.

Outreach to International Campuses: Removing Barriers and Building Relationships
Susan Mee
Rochester Institute of Technology

The challenge is to provide library instruction and support to our international campuses and to make real connections with our students on those campuses. The presentation will share information on our experiences of what has been successful as well as what has not worked as well – all in our efforts toward removing the barriers and creating real relationships with students and faculty across the globe.

Real Time With the Librarian: Using Web Conferencing Software to Connect to Distance Students
Tom Riedel, Paul Betty
Regis University

Attendees will learn tips and strategies for being the sole presenter in an online web conference environment. While the presentation will make specific references to the Adobe Connect software, the overall discussion of best practices, challenges, and outcomes will be applicable to the use of any web conferencing software. Attendees will leave with an enhanced understanding of current web conferencing software functionality and methods for conducting seamless online presentations.

Research to Go – Taking an Information Literacy Credit Course Online
Jessica Long, John Burke, Beth Tumbleson
Miami University Middletown

Adapting an existing face-to-face information literacy course that teaches undergraduates how to successfully conduct research is a multi-step process. It begins with a desire to reach more students and help them achieve academic success. Presenters will provide a step by step guide of their transition process from inception to implementation, offering insights and advice to librarians who may be planning such a transition or are building an online information literacy class from the ground up.

(Self-) Discovery Service: Helping Students Help Themselves
Rocco DeBonis, Ed O'Donnell, Cynthia Thomes
University of Maryland University College

Presenters will give examples of online instructional materials designed to teach distance education patrons how to assess their own research needs and devise a search plan that incorporates either a discovery service or individual subject-specific databases appropriately. Audience members will learn how to assess distance education patrons’ information needs and direct them to the most appropriate resource to meet their needs, as well as how to teach similar information literacy skills in an online environment.

Stop Saying No, Start Empowering Copyright Role Models
Carrie Bertling Disclafani, Renee Hall
Johns Hopkins University

Shed the librarian stereotype of copyright whistleblower! Turn fearful faculty members into empowered copyright role models. When a copyright policy or department does not exist, apply our three step process for shifting faculty back into the role of decision makers. Learn how to empower faculty by stocking their tool boxes, reinforcing library recommendations emphasizing faculty’s role in the decision making process, and sharing specific examples of how to model good copyright behaviors in online courses.

Studying Distance Students: Methods, Findings, Actions
Diane Wahl, Beth Avery
University of North Texas

Discuss methods for assessing the needs of distance students and for effectively gathering input, emphasizing technology that did and did not work. Identify ways to evaluate what was learned and to work with librarians and faculty.

The Knowledge Base as an Extension of Distance Learning Reference Service
Anne Marie Casey
Embry-Riddle Aeronautical University

This presentation explores the use of knowledge bases in distance learning library reference services. The author will discuss a survey and interviews that investigate the way DL librarians use knowledge bases and their perceptions about them.  She will also encourage a discussion among audience members about their experiences with and perceptions of a digital reference knowledge base.

The Teacher as Student: Lessons Learned in an Online Teaching Fellows Program
Jim Kinnie
University of Rhode Island

In a role reversal, and with a touch of empathy, an instructor of a university asynchronous information literacy credit course enrolled as a student in a newly-created Online Teaching Fellows program to hone his pedagogical skills. Learn how the best practices and course design ideas modeled in the faculty course were applied to the undergraduate IL course and how a better understanding of the online students’ experience enhanced student learning.

Using Systematic Design to Create Effective Library Instruction for Distance Learning Students: A Model Based on Kuhlthau’s Information Search Process (ISP)
Angela Doucet Rand
University of South Alabama - Baldwin County

Distance librarians can learn to identify characteristics that indicate where students are in the information seeking process. The presentation suggests instructional interventions for solving student information and research needs as well as addressing student motivational and efficacy issues. In this session ideas will be presented to help the instructional librarian develop and select relevant strategies to move students through the information search process.

Virtual Reference at a Global University: An Analysis of Patron and Question Type
Joseph Rawson, Megan Davis, Julie Arnold Lietzau, Clare Miller
University of Maryland University College

During the course of this presentation, participants will learn how both chat and instant messaging reference are being conducted and evaluated at a major online learning university. This presentation will enable participants to understand and take into consideration quality of service issues when implementing or refining their own virtual reference services in order to best target their own user community. This also has implications for proper training, staffing, and marketing of the services.

All Shook Up: The Future of Distance Librarianship in Changing Organizations
Amy Hofer, Portland State University
Stefanie Buck, Oregon State University
Kathleen Citro, Embry-Riddle Aeronautical University
William Denny, California University Pennsylvania
Samantha Hines, University of Montana
Kate E. Adams, University of Nebraska, Lincoln
Sheila Bonnand, Montana State University
Mary Anne Hansen, Montana State University

Join a lively discussion on the role of distance librarians in a brave new world where students are no longer neatly defined as “on-campus” or “distance.” We will explore the viability of existing staffing models as “distance services” blend more and more seamlessly into services for all patrons. Attendees are encouraged to share their perspectives in order to round out the conversation on this fundamental issue. (Presentation handout)

Best Practices for Embedded Librarians: Strategies for Successful Online Library Services
Sandra Lee Hawes, Saint Leo University
Joanna Anderson, Eastern Tennessee State University & Mohave Community College
Katy Hite, Roosevelt University
Kristin Heathcock, Hillsborough Community College - Plant City Campus
Johanna Tunon, Nova Southeastern University
Farzaneh Razzaghi, University of Texas - Pan American

Join panelists to explore examples of best practices in embedded librarianship. Panelists reveal practical tips and techniques for: telecommuting; embedding in every introductory online class; developing sequential instruction and services for online doctoral students; methods for tracking, documenting, and assessing services; and gaining the director's support for embedded librarians. The session concludes with a progress report on the Distance Learning Section's Embedded Librarian's Toolkit. Attendees receive an annotated bibliography of best practices in embedded librarianship.

In the Trenches: Librarians Embedding in the Online Classroom
Natalie Clewell, Northern Virginia Community College
Lizah Ismail, Limestone College
Edward Daniels, Southern New Hampshire University
Shelley Arvin, Indiana State University

Have you heard about “embedded librarians” and would like to know more? Have you considered embedding in online classes, but aren’t sure what’s involved? Join us as we explore the levels of embedding that takes place in online classes at four educational institutions. Learn what it means to embed in the online environment, and how to get started. Are you already embedded? Join us as we discuss ways to improve our services to online students.

It’s Alive! Engaging Students in Asynchronous Information Literacy Courses
Annie Knight, Chapman University
Harvey Brenneise, Chadron State College
Beth West, Southeastern Louisiana University
Dan Gall, University of Iowa
Jim Kinnie, University of Rhode Island
Sara Rofofsky Marcus

Developing and delivering engaging, student-centered, asynchronous information literacy courses is a challenge faced by more and more distance education librarians due to the increasing number of online classes being offered through academic institutions. This panel discussion is intended to be a forum for panelists who have developed and/or taught such courses to share ideas, best practices, worst practices, and advice with audience members.

Bibliophobia in Bibliographic Form – Taking the Fear Out of Citations
Jessica Long
Miami University Middletown

Correctly citing sources for a research paper or project can be a frightening task for students. We aim to take the fear out of citations by providing students with reliable citation assistance which combines the creation of in-house LibGuides covering MLA and APA, as well as a chart rating the usefulness of free online sources. We invite you to come see our citation sources and adapt them for use in your own institution.

Blackboard IM for Virtual Reference Service
Yingqi Tang, Jodi Poe
Jacksonville State University

Blackboard IM (formerly Wimba Pronto) is an instant messaging platform that is designed to promote collaborative learning. It has been used by more than 200 academic institutions. The purpose of this presentation is to outline the development of a Blackboard IM library information desk for virtual reference service in an academic library.

Can't Spare the Class Time Blues - A Remedy for Teaching and Assessing Research Skills for Graduate Students
Sharon Morris, Kristin Bernet, Erin Hager, Chella Vaidyanathan, Steve Stich
Johns Hopkins University

The objective of this poster session is to share the analysis of the challenges, successes and lessons learned collaborating to develop a multimedia self-paced tutorial for graduate students (on-ground and online) in a part-time Master’s degree program. By completing the required tutorial, students learned to search academic literature, find and evaluate various sources of information and use APA citation style to document research. Assessing student learning was an important aspect of the project.

Connections: Marketing Library Services and Resources
Craig Wheeler
Texas A&M University - Commerce

The objective of the poster session is to share practical, cost-effective techniques and strategies for marketing library services and resources to off-site and online students and faculty on a university campus experiencing rapid growth in off-site and online enrollments.

Documenting a Systems Librarian’s Knowledge: Sharing and Collaboration Using Microsoft SharePoint
Li Fu, John Coogan, Jennifer Diffin
University of Maryland University College

This poster showcases how two systems librarians at a large distance education university have produced and structured documentation in Microsoft SharePoint to create a more collaborative work environment. This allows the systems librarians to better serve the close to 100,000 combined faculty, staff, and students who are located around the world. It also encourages sharing of documentation across teams who have historically been individual silos.

Faster Than Fast: Attaining Warp Speed Turnaround Times for ILL in a Distance Education Environment
Mark de Jong, Ryan Shepard
University of Maryland University College

This poster will detail a four-pronged model which dramatically improved ILL turnaround time at a predominantly distance education university. This model, abbreviated to the acronym PPPI, focuses on placing Patron needs first, developing the People who are engaged in providing ILL service, continually improving the workflow Process, and fully leveraging IT. Over six years this model reduced the University’s overall average borrowing turnaround time nearly 70% from 7.2 days to 2.3 days. (Poster handout)

Get Your Bib On: The Bibliography of Library Services for Distance Learning
Chelsea Hanrahan, New England College
Robert Miller, University of Maryland University College
Angelique Jenks-Brown, Binghamton University
Paul Drake, University of Guam

Now in its 5th edition, the Bibliography of Library Services for Distance Learning provides annotated citations of the literature in this emerging area of librarianship. The Bibliography covers topics such as e-resources, document delivery, and information literacy as they relate to distance librarianship. The poster will discuss specific features of the Bibliography, its usefulness for librarians and other researchers, and how librarians can get involved in producing future editions.

Hollywood Posh vs. YouTube Casual: Best Practices for Educational Videos Geared to Distance Students
Beth West
Southeastern Louisiana University

This poster session will provide an overview of various kinds of video used in distance learning and the best practices for the use in a variety of educational settings and situations.

Literature Review at a Distance: Improving Doctoral Student Information Literacy and Increasing Research Self-Efficacy
Jacqueline Courtney Klentzin
Robert Morris University

This poster session will describe an asynchronous, one-credit literature review workshop that was delivered through a variety of lo-tech technologies to off-campus doctoral students. As a result of this session, conference attendees will become more aware of issues surrounding doctoral student confusion and anxiety with secondary research at the beginning of the dissertation process and understand how the content and delivery format of this successful initiative improved student information literacy and increased student research self-efficacy. (Poster handout)

"Must Bend Databases to My Will": Students' 6-Word Library Memoirs
Robert Miller
University of Maryland University College

I will share an assignment I used in an online library-skills class: I asked students to write a 6-word library memoir (playing off of the 6-word memoir meme begun at SMITH magazine). My poster session will present some of the funny, surprising, and acerbic 6-word memoirs written by my students and show how the memoirs reflect students’ attitudes toward libraries and research. I will invite poster attendees to write their own 6-word library memoirs.

Two Birds, One Stone: Learning Objects for Use in the LMS and the Classroom
Danielle Skaggs
California State University - Northridge

Are you teaching in two worlds – online and in person? Come see how one library has developed a set of learning objects to address commonly taught information literacy concepts that can be used in the campus learning management system and in the classroom. See our assessment methods to get ideas – or to tell us how to do it better! Plus, ideas for promoting the learning objects to your colleagues.

Use of an Open-Source CMS as a Infrastructure for Creation and Presentation of Modular, LMS-Integrated Library Learning Objects
Michael Braun Hamilton
Community College of Vermont

The poster session will describe the planning, design, and implementation of an infrastructure for building and presenting modular, LMS-integrated learning objects within a multi-institution consortial environment. We will discuss the advantages of the Joomla open-source content management system as a platform for creation and presentation of tutorials, as well as the possibility of creating a broader learning object repository along this model.

Converting Your Info Lit Class to Online, Asynchronous Format
Dan Gall, University of Iowa
Srivalli Rao, Mercy College
Dominique Hallett, Arkansas State University - Jonesboro
Sara Rofofsky Marcus

Participants will explore the advantages and disadvantages of the asynchronous online teaching format and test practical solutions to converting a face-to-face or “traditional” information literacy course to asynchronous online format.